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I’ve got a friend who hangs up on me all the time.

As you know, I’ve been working through The Greatest Secret in the World by Og Mandino.  I’m in the process of reading The Scroll Marked IV.  It seems that for all of the scrolls, some phrase seems to suddenly leap out at me even though I’ve read it numerous times.

The phrase that leaped out at me yesterday was this:

Also will I seek constantly to improve my manners and graces, for they are the sugar to which all are attracted.

Every Monday morning a successful leader in my network marketing company hosts a conference call.  Yesterday she did a mini-rant on call waiting.

Now, back to the friend who hangs up on me.  She doesn’t really hang up, but when she obeys her call waiting, it feels that way.  There’s no good time to call her, no time in which she doesn’t at least once put me on hold while she talks to whomever.

“Just a minute, I’ve got to take this call.”

And I sit and wait while she talks to someone else who for that moment seems more important than me.  She always comes back on the line with an apology.  “I’m sorry, I had to…”

And, being the nice person that I am, I reply, “That’s okay.” 

Also will I seek constantly to improve my manners and graces, for they are the sugar to which all are attracted.

I’ve determined that, in an effort to improve my manners and graces, I’ll not switch over to the new caller.  By doing so I’ll indicate to the person that I’m talking to that he or she is a priority.

By saying, “I’ll just let the call waiting get that,” I’m actually saying, “This conversation is important to me.  You’re important to me.’

And by communicating that, I’m communicating well. 

Candidly yours,

Kathi Peters

P.S.  If it’s important enough, they’ll leave a message.

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