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I’ve been thinking about my Just A Minute post…
Since that post I’ve talked to a number of people who have similar frustrations with call waiting. So, it’s not just me that people leave on hold.
Now, most people are not willing to give up their call waiting. You know, maybe the President of the United States will call…
But, following are a few ways that you can cut down on call waiting interruptions.
1) At the beginning of a phone call, commit to each other that you will not switch over to another caller unless it’s an emergency (You may have to discuss what constitutes an emergency.)
2) Set the example. Let’s say you have regular phone conversations with someone who consistently switches over to another caller. Now, let’s say that you’re in a conversation with that person and your call waiting beeps. Say something like this: “Oh, there’s goes my call waiting. You know, talking with you is a priority for me, so I’m going to let that call go to voicemail.”
3) If call waiting is really an issue with someone you talk with regularly, consider talking pointedly with them about how you feel when they constantly switch over to another caller.
Here’s a suggestion. Unless it’s an emergency, never succumb to your call waiting if you’re on the phone with a new prospect. Think about what switching over says to that prospect!
I hope these suggestions help.
If you feel as strongly as I do about the call waiting issue, I would love to hear about it, especially if you have a creative way of handling it.
Conversationally yours, Kathi Peters
One Response to “Call Waiting Revisited”
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Ann Denison 3July2008
Kathi,
As you know, I hate being “left hanging” while someone gets another call. The suggestions you made are great and I will be trying them.
If you are expecting an important call don’t make calls yourself until you have received the call. And, if someone else calls you, explain upfront that you are waiting for a call and ask them if you can call them back. Most people are going to appreciate this and understand.
Great posts!
Ann Denison
http://mlmattitudesblog.com